FAQs
How does it work?
As a user you will log in and can either book one to one support or access group workshops and information regarding your mental health.
Why is wellbeing for us personal and unique?
This is the ethos and foundation of the organisation. It came about as many platforms lack that personal value in the user and give generic advice. All of our advisors have been trained to deliver specific advice and awareness in a personal and unique way which makes us different and more heartfelt which was the inspiration for our logo.
Will my place of work, study or leisure know I have logged in?
No. We take GDPR and confidentiality extremely seriously and under no circumstance will your employer know that you have logged in. We do provide trend reports of organisational usage to your employer and this is aimed to help them understand the wellbeing of their organisation as a whole.
What kind of concerns or diagnosis do you deal with?
We have a team of advisors that are fully equipped and registered with affiliated UK health bodies that have strict registration and regulation criteria. This means that we provide a personal service with the most accurate and safe up-to-date mental health advice that is unique and personally tailored to you.
What areas of my wellbeing do you focus on?
We provide support for a whole range of personal, work and health related concerns. We have a large database of information that we can draw upon to make your experience personal and unique.
What does it cost?
You will be joining us as part of a package which has been set up by your employer, place of education or health provider. They will provide you with log in details to access our platform.
You will login and have access to a dashboard. From here you can book workshops and one to one support as well as accessing informative information regarding your mental health.
Is my information secure?
Yes. We hold all user information in a secure database and take GDPR regulations very seriously, treating confidential details with the utmost care and diligence.